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Retired_Member's avatar
Retired_Member
May 19, 2018
Solved

Cannot connect to ReadyNAS with windows 10

I am not able to connect to a new 524X NAS through Windows 10 pro File Explorer.  

I CAN connect to the unit through laptop runnning Windows 7.

 

Here's my details:

NAS firmware = 6.9.3

NAS IP address = 192.168.28.222

Worstation IP address = 192.168.28.151

wokrgroup = WORKGROUP (for both NAS & workstation)

SMB is enabled.

 

I can see the NAS with RAIRar.

I can access the front screen through Chrome.

 

Here is the strange part, I have an older ReadyNAS 3100 on the same LAN which has a workgroup setting = WE.  I can see the older model on the same workstation that I am trying to access the new NAS from.

 

Any though on where to look would be greatly appriciated.  Thanks!

  • StephenB's avatar
    StephenB
    May 19, 2018

    Retired_Member wrote:

     

    That works, but I would like to be able to type the name of the NAS into the address bar of file explorer --> \\NAS_Name


    Yes.  The commands were to make sure that SMB could access the NAS.

     

    The next step is to add NAS credentials into the Windows Credential Manager ( https://support.microsoft.com/en-us/help/4026814/windows-accessing-credential-manager )

     

    You need to add a "windows credential" for NAS_Name, not "web credential".  That credential can use the NAS admin account, or you can create a NAS user account to use if you prefer.  If you like, you can enter a credential for the NAS IP address also.

     

    Once you've done that, and rebooted the PC, \\NAS_Name should work properly.

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What happens if you open CMD (command prompt) and enter

    net use * /delete

    net use t: \\192.168.28.222\data /user:admin nas-admin-password

    using the real nas admin password of course.  If you use flexraid, substitute your data volume name for data.  Be careful about spaces and the slash direction

     

    The first command terminates any open network sessions; the second attempts to mount the NAS data volume as drive letter T.

     

    • Retired_Member's avatar
      Retired_Member

      Now I have a "t:" drive maped to the new NAS.  

       

      That works, but I would like to be able to type the name of the NAS into the address bar of file explorer --> \\NAS_Name

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Retired_Member wrote:

         

        That works, but I would like to be able to type the name of the NAS into the address bar of file explorer --> \\NAS_Name


        Yes.  The commands were to make sure that SMB could access the NAS.

         

        The next step is to add NAS credentials into the Windows Credential Manager ( https://support.microsoft.com/en-us/help/4026814/windows-accessing-credential-manager )

         

        You need to add a "windows credential" for NAS_Name, not "web credential".  That credential can use the NAS admin account, or you can create a NAS user account to use if you prefer.  If you like, you can enter a credential for the NAS IP address also.

         

        Once you've done that, and rebooted the PC, \\NAS_Name should work properly.

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