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Forum Discussion

daveck's avatar
daveck
Follower
Jan 29, 2020

Cannot register new ReadyNAS 426

Hi - I just bought a new ReadyNAS 426 off Amazon UK. Have had many Netgear NAS units over the years. Tried to register it and I am getting a "something went wrong" message. Can anyone at NG Help ? I can message the serial # data. Many thanks for your kind help. Dave/

3 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jan 29, 2020
    daveck wrote:

     Can anyone at NG Help ?

    JohnCM_S or Marc_V should be able to help. If they don't respond to the thread for some reason, you can send them a private message (PM) by clicking on the envelope icon on the upper right of the forum page.

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired
    Jan 29, 2020

    Hi daveck,

     

    You can send to me the serial number of the NAS via private message (PM). We will check why you are not able to register it.

     

    Regards,

  • Anthony-58's avatar
    Anthony-58
    Aspirant
    Jun 04, 2020

    I had the same problem and as soon as I'd added my address to my netgear.com account profile, it let me register with no problems.

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