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Forum Discussion

HolgerBroschek's avatar
HolgerBroschek
Aspirant
Aug 06, 2019

cannot register or access admin page of new RN214

Hi, I bought a new RN214 a week ago an amazon(Germany)  Now I tried to register the product to get free support, but I cannot register the product, I just get error messages repeatedly. Initially I...
Installation & Upgrade
HolgerBroschek's avatar
HolgerBroschek
Aspirant
Aug 06, 2019

Thanks for the reply,

 

I just reinstalled the OS (you're right it is 6.10.1) but this did not help. Still not able to connect to the admin page.

Any other ideas?

StephenB's avatar
StephenB
Guru - Experienced User
Aug 06, 2019

What happens when you try to connect to https://nas-ip-address/admin ? (using the real IP address of course).

  • HolgerBroschek's avatar
    HolgerBroschek
    Aspirant
    Aug 06, 2019

    Thanks again for the reply,

    actually everything just worked out fine now. For some strange reason I was not able to access the admin page using my Chrome browser, so I switched to Internet Explorer and it worked immediately. So I changed my admin password there from the standard one to a new password and now it works fine even from Chrome.

    Thanks anyway for the help!

    Regards,

     

    Holger Broschek

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