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Forum Discussion
hcoskun
Oct 16, 2016Tutor
Can't access Admin Page after update to 6.6.0
Hi all, I've today upgrade my readynas to 6.6.0, but after this I'm not able to see my Adminpage anymore. I can find the Readynas through RAIDar, but I can't get access to download logs or di...
hcoskun
Dec 08, 2016Tutor
Somehow I can't access admin page again. This happens for me like every 3-4 days. I can connect to the readynas by using android app NAS Utils, see all settings and so on. I can connect and see my nas through readycloud.netgear.com. But I can't connect to my admin page and can't either connect to my FTP.
What is happening? I still have firmware 6.6.0. Please help me out with this problem
- StephenBDec 08, 2016Guru - Experienced User
This could be a hardware issue, so it is worth pursuing. Have you tried Netgear support?
If you are the original purchaser, and bought between 1 June 2014 and 31 May 2016 you are entitled to lifetime chat support.
Otherwise, you would need to get paid support (ask about per-incident). They wouldn't charge (would refund) if it turned out to be hardware.
Another avenue is to back up the data, do a factory reset, rebuild the NAS and reload the data.
- mdgm-ntgrDec 08, 2016NETGEAR Employee Retired
A hardware issue would seem unlikely.
Can you download your logs using RAIDar 6.2 and send those in (see the Sending Logs link in my sig)?
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