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Can't access data folder - Readynas 212
I am on a Mac and logged into readynas admin page as admin.
I used to be able to browse the data folder, but I must have messed up something and now I can only see "Home Folders" and each folder only has user accounts and snapshot folders (all empty).
The data definitely exists as I can still access it with Plex and can see the space used in the admin page.
I am also trying to access it using smb://localipaddress/data/ but that has now stopped working too.
I am at my wits end as I need to be able to access it remotely as I am going away in a few days :(
Can anyone help?
There is a script you can run from SSH that will likely fix the issue if it's not caused by a too-full OS partition. If the OS partition is too full, it could do more damage than good to try. The script is located here: share_lun_ui_fix.sh .
We've seen quite a few of this issue lately, and I don't remmeber ever seeing it more than a year or so ago, so Netgear really should try to figure out what's happening. On 100 series NAS, I could believe out of memory issues, but that shouldn't happen on your 200 series.
6 Replies
Nickster3344 wrote:
I used to be able to browse the data folder, but I must have messed up something and now I can only see "Home Folders" and each folder only has user accounts and snapshot folders (all empty).
Are you seeing errors reported in the log page of the web ui or in the full log zip? For instance, a full root volume?
Do you have a backup of the files?
What firmware are you running?
There is a script you can run from SSH that will likely fix the issue if it's not caused by a too-full OS partition. If the OS partition is too full, it could do more damage than good to try. The script is located here: share_lun_ui_fix.sh .
We've seen quite a few of this issue lately, and I don't remmeber ever seeing it more than a year or so ago, so Netgear really should try to figure out what's happening. On 100 series NAS, I could believe out of memory issues, but that shouldn't happen on your 200 series.
Not sure how to SSH in, it's a bit above my pay grade :)
I don't see anything in the web interface logs or in the zip logs that would indicate any issues.
No backups.
The firmware version is 6.10.4
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