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Forum Discussion
MvnParts
Jan 17, 2019Aspirant
Can't access ReadyNAS, NEED TO RECOVER DATA!
ReadyNAS RND2210 V1 firmware unknown,
Shares disappeared yesterday, I rebooted the ReadyNAS and got only blue power LED blinking slowly, disk LED steady, and activity LED occasionally flashing. RA...
StephenB
Jan 17, 2019Guru
MvnParts wrote:
ReadyNAS RND2210 V1 firmware unknown,
Shares disappeared yesterday, I rebooted the ReadyNAS and got only blue power LED blinking slowly, disk LED steady, and activity LED occasionally flashing. RAIDar can't find NetGear device on my LAN but confirmed it is up by pinging its IP address. Was able to get logged in with FrontView ONCE about an hour later and saw the status was "resyncing" but then FrontView screen froze when I selected "health" button.
Power it down and remove disk 1.
If you are running the default XRAID setup -
- Try booting up with only disk 2 in place - if that works, then back up your data immediately.
- If step 1 fails, try connecting disk 1 to a Windows PC (either SATA or with a USB Adapter/Dock). R-linux for Windows is a free tool that can read the data volume if it is healthy. https://www.r-studio.com/free-linux-recovery/
An alternative to step 2 is to power down the NAS again, and put disk 1 back into slot 1. Remove disk 2, and see if the NAS boots.
MvnParts
Jan 17, 2019Aspirant
Will try removing Disk 1 next.
FYI tried removing Disk 1 yesterday. It did not boot up, so I put Disk 1 back in. After powering up the Disk 1 LED flashed slowly (1/sec) for several hours. Then both disk LED went off, while blue light still flashing. This morning after posting I powered off, powered on, and right now Disk 1 LED steady on, Disk 2 LED off. Meaning?
- MvnPartsJan 17, 2019Aspirant
Powered down, removed Disk 1, powered up, blue power LED continues to flash slowly, no access via RAIDar or FrontView, Disk 1 LED blinking, Disk 2 LED on steady. After one hour both disk LED go dark. So now will try put Disk 1 back and remove Disk 2.
I don't know if I can connect Disk 1 to PC, it is a Lenovo built in 2010, it is my only PC at the moment and I will have to shut down and open case to see if it's got the right bus(es) plus if it does don't have a clue about BIOS etc.
But here goes...
- MvnPartsJan 17, 2019Aspirant
sorry for the reply storm. Anybody know why I can ping the NAS but can't open FrontView URL? I get the ERR_CONNECTION_REFUSED so does that mean I *could* connect by fixing some browser/PC network setting?
- StephenBJan 17, 2019Guru
MvnParts wrote:
I don't know if I can connect Disk 1 to PC, it is a Lenovo built in 2010, it is my only PC at the moment and I will have to shut down and open case to see if it's got the right bus(es) plus if it does don't have a clue about BIOS etc.
I suggest purchasing a USB/SATA adapter. You want one that has a separate power brick, since your PC likely can't supply enough power through the USB port.
MvnParts wrote:
The NAS is almost always pingable. You won't be able to fix the connection refused error in your PC or browser. The NAS either isn't fully booted, or is too busy dealing with errors to respond. You could try installing RAIDar and see what status it reports. https://kb.netgear.com/20684/ReadyNAS-Downloads
- MvnPartsJan 18, 2019Aspirant
Good news: putting Disk 1 back in and removing Disk 2, I am able to run Frontview and see shares. At first Windows file explorer could not open the ReadyNAS network device or see shares. I tried several ways with Frontview to make a backup of one share, to a share on my PC or a flash drive on the ReadyNAS front USB port. While struggling to get a backup going somehow the shares appeared under the ReadyNAS network device. I am doing a plain Windows copy from the shared folder (not mapped as a network drive) to a Sandisk Extreme 500 SSD on the PC USB port. The most important share is 50GB and is copying so far.
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