Can't add storge to readycloud

Question

When I am adding my storage to readycloud, the system always returns an error message "user name or password is invalid"

But when I am using the same password to logon to readycloud, it works fine.

Can anyone help me on this problem?

Thanks

JennC · Answer

Hello qhome,

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Welcome to the community!

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What is the FW version of your ReadyNAS? Take note of the case sensitivity of the username too.

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Regards,

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