Forum Discussion

Aspirant

Oct 23, 2019

Solved

Can't Connect to READYnas RNDU 2000 with Windows 10

I have a ReadyNas that is very old but has been working fine until a few weeks ago. I have not had it turned on for some time. It boots up normally. I am now unable to access any shares with RAIDAR 6.5.0. I get an error that says "Your NETGEAR storage is not accessable from this computer. Check your network settings." I have been using RAIDAR 4.3.5 but that does not detect the NAS at all. Also I do not see it at a network file in file exporer. I am running Windows10 1903 build 18362.418. I have enabled SMB 1.0 CIFS File Sharing Support, SMB 1.0/CIFS Automatic Removal, SMB 1.0 CIFS Client and SMB 1.0/CIFS Sever. This has not helped. I cannot access it at all via IP address 192.168.168.168. RAIDAR shows all green that it's working properly. I have the NAS connected directly to my compter and not thru a router. Is there anything else I can do?

StephenB
Oct 23, 2019
Pocohorse wrote:

I have changed the TCP/IPVv4 IP address to 169.168.168.168, Subnet Mask to 255.255.255.0 and Default gateway to 192.168.1.1. I can now get RAIDAR 4.3.8 to find the NAS but I cannot "Browse" the shares.

If you are directly connecting, try setting the PC to use:

IP address 192.168.168.100

subnet: 255.255.255.0

router: 192.168.168.168

Then access the NAS by it's IP address (instead of it's hostname).

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JohnCM_S
NETGEAR Employee Retired
Oct 23, 2019
Hi Pocohorse,

Is the IP address of the computer on the same subnet with your NAS, which is 192.168.168.x? If it is not on the same subnet, you will need to change the IP of your computer to the same subnet to be able to access the NAS.

Regards,
- StephenB
  Guru - Experienced User
  Oct 23, 2019
  192.168.168.168 is the IP address the NAS uses if it cannot get an address from DHCP.
  
  One thing to try is to reboot your router, and then reboot the NAS.
  - Pocohorse
    Aspirant
    Oct 23, 2019
    I have changed the TCP/IPVv4 IP address to 169.168.168.168, Subnet Mask to 255.255.255.0 and Default gateway to 192.168.1.1. I can now get RAIDAR 4.3.8 to find the NAS but I cannot "Browse" the shares.