Forum Discussion

Aspirant

Mar 29, 2017

Solved

Can't set up eMail notifications

Hey Guys

So I wondered if anyone can help.

i am trying to set up the email notification again, I did have it set up quite a while ago, now i want it setting up again, unfortunately it keeps coming up with an error saying check SMTP. I have read all the posts on here regarding this problem, some say configure the gmail to allow less secure, which is admin.gmail but you need a G Suite to do this I just have a standard gmail.com address. So can’t log on to admin.gmail

The unit also cribs when I check for new firmware, It comes up with an error - cannot resolve host name, Communication error, check your internet connection or DNS settings. Whether the two errors are connected I’m not sure.

Regards

john

Installation & Upgrade

Tips from other users

JennC
Mar 31, 2017
Hello woto,

You are most welcome. We can always use the Google public DNS 8.8.8.8.

To close the topic, mark the appropriate response as a solution.

Feel free to post again should have anything you feel like posting, we appreciate your contribution to the community!

Regards,

9 Replies

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JennC
NETGEAR Employee Retired
Mar 30, 2017
Hello woto,

Can you send a screenshot of what you entered in the email alert settings such as SMTP server and port? Just cover your email address.

Regards,
- woto
  Aspirant
  Mar 31, 2017
  Hi
  
  Thanks for the reply, here are a couple of screen shots of what i am entering for the email set up and the other is the error i get when trying to do a test email. i am running firmware 6.6.1
  i have tried the differant ports on the dropdown box, also tried 4 differant mail providers with the same result.
  
  regards
  woto
  - JennC
    NETGEAR Employee Retired
    Mar 31, 2017
    Hello woto,
    
    Please try port 587. Also configure Allow less secure apps. Standard gmail account should have this, just go to My Account.
    
    Regards,
jak0lantash
Mentor
Apr 01, 2017
Fir Gmail, it's better to create an "app password" than allowing "less secure app".