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Forum Discussion
keenanball
Jan 14, 2012Aspirant
Case Number: 17655849 NV+ Booting... Found Bad Disk
This is what I submitted to technical support about 30 minutes ago. I am copying here. Hi There, My NV+ (RND4450) became unresponsive over my network today. I attempted to power down the unit vi...
mdgm-ntgr
Jan 14, 2012NETGEAR Employee Retired
Best to wait for tech support to provide assistance.
Do you have one or more SATA ports in a PC you could hook the drives up to, to test using vendor tools?
If so, you could power down the NAS, remove disks (label order) and test them using vendor tools (run both short and long test). If just one of the disks is bad, assuming you're not using RAID-0 the system will likely boot with the remaining disks in the NAS (same slots as they were before).
In future I suggest you backup your data particularly your family photos. Important data primarily stored on the NAS must be backed up.
Do you have one or more SATA ports in a PC you could hook the drives up to, to test using vendor tools?
If so, you could power down the NAS, remove disks (label order) and test them using vendor tools (run both short and long test). If just one of the disks is bad, assuming you're not using RAID-0 the system will likely boot with the remaining disks in the NAS (same slots as they were before).
In future I suggest you backup your data particularly your family photos. Important data primarily stored on the NAS must be backed up.
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