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Case Number: 17655849 NV+ Booting... Found Bad Disk
This is what I submitted to technical support about 30 minutes ago. I am copying here. Hi There, My NV+ (RND4450) became unresponsive over my network today. I attempted to power down the unit vi...
@MDGM Thanks for the reply.
I'll wait to do anything (even power down the unit) until I hear from tech support.
I have a eSATA port on my laptop but no cables and adaptors to connect to a bare drive. I'll see if I can find some locally tomorrow. I am fairly certain that I set up the NAS using RAID-X (default) a couple years ago. I hope that will be the saving grace here. I used the NAS just last night without issue. I would be surprised if there was more than one drive with an issue. However, nothing is impossible.
Understood about the backup. The problem has been the frequency of the backups (which has not been very frequeny this past year). Trust me. I am kicking myself...
What do the tests performed by the vendor tools do? What sort of info is provided to the user?
Thanks,
Keenan
I'll wait to do anything (even power down the unit) until I hear from tech support.
I have a eSATA port on my laptop but no cables and adaptors to connect to a bare drive. I'll see if I can find some locally tomorrow. I am fairly certain that I set up the NAS using RAID-X (default) a couple years ago. I hope that will be the saving grace here. I used the NAS just last night without issue. I would be surprised if there was more than one drive with an issue. However, nothing is impossible.
Understood about the backup. The problem has been the frequency of the backups (which has not been very frequeny this past year). Trust me. I am kicking myself...
What do the tests performed by the vendor tools do? What sort of info is provided to the user?
Thanks,
Keenan
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