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Forum Discussion
Matt_Saunders
Dec 22, 2011Aspirant
Change frame, hdd's show as dead
Hi, Not sure where to post, have had a look around for something similar but havent found info. I had a Ultra6+ frame with 3 hdd's in it, all was working fine. I had to move this frame to another l...
mdgm-ntgr
Jul 13, 2012NETGEAR Employee Retired
Please in future don't do a USB Boot Recovery unless suggested to as it's not very reliable. In your case it sounds like it worked fine, but often it can have a negative side effect which requires tech support to remotely login to fix. What I would've suggested had I suspected the unit you migrated to was on firmware older than 4.2.15 was to power down, put a spare disk (must not be from your array) in, do a factory default, update to 4.2.16 then 4.2.19 then power down, remove the spare disk and put your drives in, verify things are working fine then update to 4.2.21 again.
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