Connection keeps dropping

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Omega_up wrote:
Morning all

I have just perched a readymas 214 and it keeps dropping network connection. I keep getting this message “ The following device lost communication with the NETGEAR Insight cloud service at approximately “ then after a min it reconnects but it makes streaming virtually impossible can anyone help!

Thanks

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Drops in the Insight connection aren't that unusual, and the only real way to actually prevent them is to turn off Insight (which has limited value for ReadyNAS anyway).  

But streaming isn't going through Insight, so if that is also being disrupted, then something else might be going on.   If this is a new purchase (within 30 days) you should probably use your phone support.

What are you using for streaming? DLNA, Plex, something else?

Is the streaming local to your home network, or are you streaming over the internet?

Have you downloaded the log zip file from the web UI and looked for network and disk/btrfs errors?