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Forum Discussion
Dead Disk.. but not really
Does anybody have the same problem? So far this has happened twice to me: brand new Ultra6. I get the message that Disk1 (also brand new, no SMART errors etc) is dead (out of 4 disks with dual redu...
Opened a new support ticket, spent about 1h with the L2 support (getting the error msg "no network link"), now waiting for L3 support to access my system. Only the unit wont go into Tech Support mode properly: the IP address the unit displays is 192.168.11.12 while all of my IPs are 192.168.1.xxx - I had this issue before. Also, RAIDAR on my Mac can see the unit, RAIDAR on my windows PC cannot. The web interface does not work through either machine, neither is the data accessible.
readysecure1985 & evan: I cannot download the logs as the unit is totally inaccessible through the web interface. Haven't run the HDD tests (need to buy a USB chassis as all my PCs are Laptops or iMacs). But they pass the hardware test of the NAS during booting.
readysecure1985 & evan: I cannot download the logs as the unit is totally inaccessible through the web interface. Haven't run the HDD tests (need to buy a USB chassis as all my PCs are Laptops or iMacs). But they pass the hardware test of the NAS during booting.
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