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Forum Discussion
Dead Disk.. but not really
Does anybody have the same problem? So far this has happened twice to me: brand new Ultra6. I get the message that Disk1 (also brand new, no SMART errors etc) is dead (out of 4 disks with dual redu...
Have you reviewed the disk health on drive 1? Even if you can access it, it could possibly be sick.
Assuming it is truly healthy:
-Though it is brute-force and ugly, you can perhaps clone disk 1 to the new disk 2, and put that new disk into slot 1 and boot the Duo. If it works, you could then delete the partitions on the original disk 1, and insert it into slot 2.
-If you have a backup, you could also reset to factory defaults. (If you don't have a backup you should make one!). A variant here is to temporarily install the new drive into your PC and copy the data onto it. Then factory default drive 1, restore the data. Finally delete the PC partition on the new drive and hot-add it to the duo.
Or submit an on-line support case of course. If you are not feeling too anxious, that is probably the least work.
Assuming it is truly healthy:
-Though it is brute-force and ugly, you can perhaps clone disk 1 to the new disk 2, and put that new disk into slot 1 and boot the Duo. If it works, you could then delete the partitions on the original disk 1, and insert it into slot 2.
-If you have a backup, you could also reset to factory defaults. (If you don't have a backup you should make one!). A variant here is to temporarily install the new drive into your PC and copy the data onto it. Then factory default drive 1, restore the data. Finally delete the PC partition on the new drive and hot-add it to the duo.
Or submit an on-line support case of course. If you are not feeling too anxious, that is probably the least work.
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