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Forum Discussion

maljwilliams's avatar
maljwilliams
Aspirant
Oct 13, 2016
Solved

disk spin - down but not set

I have a NAS 104 6.6 the disks keeps going into sleep mode  but it is not set to do so in power management, it only started doing this after the last firmware update. any suggestions as to why. Mal...
6.6 firmware
Hard Disk
NAS104
sleep mode
spin - down
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Oct 17, 2016

    Please restart your NAS and see if it's now fixed.


    Either way way let me know what happens.

JennC's avatar
JennC
NETGEAR Employee Retired
Oct 13, 2016

Hello maljwilliams,

 

What's the FW version prior to your update to 6.6.0? Can you please send the logs too?

 

Welcome to the community!

 

Regards,

  • maljwilliams's avatar
    maljwilliams
    Aspirant
    Oct 14, 2016

    JennC,

    Thanks for reply, 

    The firmware was 6.5.1 I have disabled all power management but not had any effect.

    I have emailed the log.

     

    Thanks

    Malcolm

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired
      Oct 14, 2016

      Have you tried enabling disk spin-down then disabling it again to see if that resolves it?

      • maljwilliams's avatar
        maljwilliams
        Aspirant
        Oct 14, 2016

        yes, we have tried that the log indicates that it is disabled but it still does it.

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