Forum Discussion

Aspirant

Oct 13, 2016

Solved

disk spin - down but not set

I have a NAS 104 6.6 the disks keeps going into sleep mode but it is not set to do so in power management, it only started doing this after the last firmware update. any suggestions as to why. Mal...

mdgm-ntgr
Oct 17, 2016
Please restart your NAS and see if it's now fixed.

Either way way let me know what happens.

maljwilliams

Aspirant

Oct 14, 2016

JennC,

Thanks for reply,

The firmware was 6.5.1 I have disabled all power management but not had any effect.

I have emailed the log.

Thanks

Malcolm

mdgm-ntgr

NETGEAR Employee Retired

Oct 14, 2016

Have you tried enabling disk spin-down then disabling it again to see if that resolves it?

maljwilliams
Aspirant
Oct 14, 2016
yes, we have tried that the log indicates that it is disabled but it still does it.
- JennC
  NETGEAR Employee Retired
  Oct 14, 2016
  Hello maljwilliams,
  
  Please send the logs, do not forget to include the link to this thread.
  
  Regards,
- mdgm-ntgr
  NETGEAR Employee Retired
  Oct 17, 2016
  I have sent you a PM.
- mdgm-ntgr
  NETGEAR Employee Retired
  Oct 17, 2016
  Please restart your NAS and see if it's now fixed.
  
  Either way way let me know what happens.