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Forum Discussion
Extra 2Gb drive for Duo - Missing screws...
Hi all, I bought a 2TB readynas duo and at the time got a free 2TB drive. Problem is I hadnt got round to putting the extra drive in for RAID until recently. I do not seem to have the screws to atta...
The screws are unique. They are stainless steel 6-32 flathead screws that are 4mm in length. They are the same screws that assemble the chassis. In fact, the only screws on the entire unit that are different are the 4 holding the fan in place.
First - have you removed the second tray and checked to see if a small bag with spare screws is taped to the tray?
Next - Check your documentation that came with the Duo and see if there is a small bag of screws in there. Sometimes they are packed there.
Finally - Check the original box the Duo came in, as sometimes the bag of screws is in the box.
If all that fails, contact technical support and push for them to ship you some replacement scews. If you have had the unit more than 90 days, you will have to open an on line ticket.
On a temporary basis, you can "borrow" two screws from the drive in bay 1. Be careful, there have been comments that the screws installed at the factory are inserted with a driver drill and may be very tight. Use a #1 Phillips, and press down firmly when trying to loosen the screws. Although you are only removing two, in a diagonal pattern, it might be prudent to loosen the other two and then just snug them back up. The trick about using only two screws in a diagonal pattern comes from one of the Jedi who pointed out that when testing drives in their lab, to save time they only use two in a diagonal pattern.
Finally, a third party source is here. These screws are 1/4" rather than 4MM, but they will work. They are also not stainless steel. At $2.95 for a pack of 20, plus whatever the shipping costs are, is not bad.
First - have you removed the second tray and checked to see if a small bag with spare screws is taped to the tray?
Next - Check your documentation that came with the Duo and see if there is a small bag of screws in there. Sometimes they are packed there.
Finally - Check the original box the Duo came in, as sometimes the bag of screws is in the box.
If all that fails, contact technical support and push for them to ship you some replacement scews. If you have had the unit more than 90 days, you will have to open an on line ticket.
On a temporary basis, you can "borrow" two screws from the drive in bay 1. Be careful, there have been comments that the screws installed at the factory are inserted with a driver drill and may be very tight. Use a #1 Phillips, and press down firmly when trying to loosen the screws. Although you are only removing two, in a diagonal pattern, it might be prudent to loosen the other two and then just snug them back up. The trick about using only two screws in a diagonal pattern comes from one of the Jedi who pointed out that when testing drives in their lab, to save time they only use two in a diagonal pattern.
Finally, a third party source is here. These screws are 1/4" rather than 4MM, but they will work. They are also not stainless steel. At $2.95 for a pack of 20, plus whatever the shipping costs are, is not bad.
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