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Forum Discussion
Filesystem still has errors (ReadyNAS 3200)
Hello, I have ReadyNAS 3200 with data volume failures.
After a disk failed, the server restarted and after running automatic checks, it was unable to recover the volume data system.
I put...
I think you will need data recovery. Netgear has a recovery service here: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
You could also connect the disks to a Windows PC and try R-Studio for Windows. https://www.r-studio.com/
How can I get int touch with technical support? Through the link (https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service) I don't get any email to contact or other contact form.
Manuel_Baena wrote:
How can I get int touch with technical support? Through the link (https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service) I don't get any email to contact or other contact form.
my.netgear.com is the place to start for all paid support requests. You don't want Gearhead, you want to go into the registration page and ask for support for your registered ReadyNAS.
Ok, thanks
We have been tryng to purchase support through my.netgear.com
The system indicates the device is already registered. If we try to access with the user who registered the product in 2009 (jbustamante@ebd.csic.es) we get "user not recognized". The serial numbre of the device is : 25T19AYT0006A
It is necessary to buy 1 year support before getting a diagnostic?
Manuel_Baena wrote:
We have been tryng to purchase support through my.netgear.com
The system indicates the device is already registered. If we try to access with the user who registered the product in 2009 ... .
Is this a used NAS? Or was it registered by someone in your organization (who perhaps has left)?
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