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First time setup on a RND2000v2|ReadyNAS Duo
Hello one and all, I am trying to set-up a RND2000v2|ReadyNAS Duo v2. Never installed a network storage unit before, please assume I know nothing as this is pretty near the truth. My aim is to c...
Lionel1020 wrote:
“Reallocated sector count has increased in the last day. Disk 1: Previous count: 17 Current count: 19 Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
[Tue Dec 3 04:00:02 PST 2019]”
We might have found why we have a speed/copy problem!!!
Yes. I'd definitely replace the disk.
If you had two disks installed, you could simply hot-swap it with a replacement. But with one disk you'll need to do another factory install, and reconfigure the NAS again.
Hi Stephen, sorry to be a pain....
“@Lionel1020wrote:
I can find the share names “backup” and “media” in the Share Listing section. CIFS is disabled for both.
CIFS needs to be enabled for both, not disabled.”
****My comment was not clear, I know they need to be enabled...but I don't know exactly how to enable them....
“@Lionel1020 wrote:
Trying to allocate the file protocol there is 'tick-box' that asks what “Hosts” are allowed access...
Leave that tick-box unchecked. ”
****I am not sure of the exact meaning of the word “Hosts” (as it is used here).
****What is a “Host”?
****And what are/is the “file protocol(s)” they are referring to?
I believe if we can enable CIFS this will give access to the shares 'media' and 'backup'.
The 'tick-box' would need to be checked, this would allow you to add the names or addresses of the 'hosts' in the box headed “Separate entries with comma”
This is where I'm stuck:
*I don't know what a 'host' is....
*I don't know what the hosts name or address looks like or where to find it!
*I don't know if we enter the name or address ….or both...or something different!
Lionel
Lionel1020 wrote:
CIFS needs to be enabled for both, not disabled.”
****My comment was not clear, I know they need to be enabled...but I don't know exactly how to enable them....
Select read/write in the pulldown as shown above. Then click "Apply" on the bottom right.
Lionel1020 wrote:
The 'tick-box' would need to be checked,
No, it doesn't need to be checked. Leave it unchecked. You don't need to enter anything in hosts allowed access.
Lionel1020 wrote:
This is where I'm stuck:
*I don't know what a 'host' is....
*I don't know what the hosts name or address looks like or where to find it!
The hosts list is an old mechanism to let you enable CIFS access for specific home PCs. So if you only wanted one of your PCs to access the share, but not the others, then you could enter the PC's IP address you want to allow in this field. Or you could enter the PCs name.
It's not a very useful security mechanism, since IP addresses normally will change on a network, and the addresses/names can easily be spoofed.
A better mechanism to limit access is to enable users (or groups) either for read-only access or for full access. That is based on the user login information. But that isn't normally needed either on a home NAS. It's best to just enable read/write access by default as I show in the screen shot above, and leave the hosts, read-only users, and write-enabled users fields empty. If you want to lock down access more tightly, then do that after you actually get access from your home PCs - not now.
I have enabled CIFS on both 'backup and 'media' as per your instructions.
In 'My PC' under the section 'network' one can find the Nas.
Clicking on the NAS icon shows four files 'Browse', Music', 'Pictures' and 'Video'.
Each of these have multiple sub-folders inside. All files are empty.
I am unable to copy anything to any of these files.
It shows a 'no entry: Ø' if one tries to copy/paste anything anywhere.
Lionel
Lionel1020 wrote:
In 'My PC' under the section 'network' one can find the Nas.
Clicking on the NAS icon shows four files 'Browse', Music', 'Pictures' and 'Video'.
The NAS will often show up multiple times in "network" - as a "computer", or as "storage", or as a "media server". What happens when you click on the icon depends on what type of device Windows thinks it is.
It sounds like you enabled ReadyDLNA on the NAS - which would cause it to show up as a media server. DLNA is a completely different protocol, and has nothing to do with CIFS/SMB. The folders you are seeing aren't shares, and they can't be written to. We should probably focus on mainstream access first, and then circle back as to whether you actually need ReadyDLNA.
What happens now if you enter \\nas-ip-address into the file explorer address bar?
StephenB Thankyou for your perseverance with this problem...
Entering \\nas-ip address Gets a “windows cannot find”
Entering \\ ip adress
Gets the same four files as the other day.
That is admin, media, backup and home. Admin is empty; media and backup gets a “windows cannot access” (suggests the name might be wrong) and home contains the 3 shares we created (empty) plus a repeat of admin.
This has been the same sticking point for a couple of days now: windows can find the files “backup” and “media” but cannot access them...
Lionel1020 wrote:
Entering \\nas-ip address Gets a “windows cannot find”
nas-ip-address was intended to be a placeholder for the real NAS ip address.
Lionel1020 wrote:
Admin is empty; media and backup gets a “windows cannot access” (suggests the name might be wrong) and home contains the 3 shares we created (empty) plus a repeat of admin.
Starting from the top - you are using the NAS admin credentials to access the NAS shares from the PC. Is that what you want to do? The reason we created the three user accounts was to use those to access the NAS. If you want to use the admin account instead, then we can delete those accounts. If you were to use one of the user accounts, you'd see media, backup, and that user's folder. You wouldn't see home or admin in the root.
Can you copy a file into the admin folder? If that works, then try deleting the file.
Then try creating a new share from the Web UI using the "add share" menu (not a new account), and see if you can copy a file into that. If you can, then you can delete the backup and media shares. You can rename the new one to "backup" or "media", and it should still work, and of course create other shares from scratch.
Entering \\nas-(real ip address) Gets a “windows cannot find”
Entering \\ (real ip address)
Gets the four files: admin, media, backup and home.
The difference is the nas- in front of the ip address.
Anyway, Tried to copy a file (1 photo 973ko) to 'admin'....
Starts coping...gets to 50% then stops.
Asks if you want to restart/ recopy..... Gets to the same point (50%) then stops.
Tried to create another share.... Gets an error....No filesystem available
Tried to delete 'backup'...that is tick the box. The 'apply' button at the bottom of the page does NOT highlight. Therefore does not delete.
Would it help if I change the Hard Disk for a new one?
Lionel1020 wrote:
Entering \\nas-(real ip address) Gets a “windows cannot find”
Entering \\ (real ip address)
Gets the four files: admin, media, backup and home.
The difference is the nas- in front of the ip address.
As I tried to say, the nas-ip-address is a placeholder for the real IP address. I wasn't meaning for you to type the word nas.
Lionel1020 wrote:
Tried to create another share.... Gets an error....No filesystem available
How did you do that? From Frontview (the NAS web ui)? Or did you try doing it someplace else?
Lionel1020 wrote:
Would it help if I change the Hard Disk for a new one?
Possibly. Can you try downloading the full log zip file from the logs page in the web ui? Then upload it to cloud storage (google drive, dropbox, etc).
You can then send me a private message (PM) that includes a download link for the log zip. Then I can maybe get a better idea of what's happening. You send a PM by clicking on the envelope icon in the upper right of the forum page.
In an effort to access all the files on the Nas I decided to go for a clean slate.
Reinstalled the firmware then performed a factory reset to format the disk.
After going though the setup again the situation is as follows.
Please see attached photo.
In 'My PC' there are two icons for the Nas, one on the left, one on the right.
The one on the right gives direct access, i.e. no passwords required.
One can access all files, playback the contents but does not allow file transfer to any part of the Nas.
The icon on the right demands a password,then you can see the layout.
This section allows uploads/ file transfer to the Nas.
However it has a very slow copy speed and stops transferring often.
So far managed to copy one photo... after six or seven restarts.
Not sure why you are continuing to ignore my question on using the NAS admin credentials to access the NAS.
On the speed, is the NAS still syncing? You should be able to see that in the web admin ui. It will be slow until that step completes.
"Not sure why you are continuing to ignore my question on using the NAS admin credentials to access the NAS."
I try not trying ignore anything you say, I must have missed the question or more likely didn't understand...sorry.
As to why I use the admin credentials (password?)... it's the only one I know!
I reset the admin password when I did the factory reset Sunday, I have not set (or created) any other accounts (shares?) yet.
Should I? What would you suggest?
I seriously look for the simplest way to do things, I soon as it works, I stop fiddling with it!
"On the speed, is the NAS still syncing?"
No idea, I didn't know it was...what would it be synchronising with?
"You should be able to see that in the web admin ui. It will be slow until that step completes."
Where should I look? What should I be looking for?
**You should know using the web administration user interface for me is quite difficult, I've no idea what half of it means, bit like trying to decipher ancient Egyptian hieroglyphics without the use of the Rosetta stone!
Imagine you are trying to explain to someone how to unlock a car door... but they've never seen a 'key'....have no idea what a 'car' is... and have little understanding of which language you are speaking!
Bonjour .... c'est moi, mon ami, croyez-moi, j'essaie. Et je suis très reconnaissant de votre aide et de votre patience. Quand tu viendras à Paris, nous boirons ensemble et rirons de tout ça !!!
Lionel
PS. Note: I am English I'm just not familiar with a lot of the computerese ( vernacular terminology) and antonyms used here.
PPS; If you speak French, my attempted humorous aside was lost.
L
Lionel1020 wrote:
"On the speed, is the NAS still syncing?"
The Duo supports RAID-1/XRAID. If you have two disks installed, they are mirrored - everything written to one disk is also written to the other. That gives you some protection against routine disk failures.
When you first do a factory install (or later on if you replace one of the disks), the NAS has to set up the mirror - copying everything from the one disk to the other. It copies every block on the disk (including unused blocks). That process is called syncing.
Lionel1020 wrote:
Where should I look? What should I be looking for?
If you only have one disk installed, then it can't be syncing (as there is nothing to sync with).
The speed issue could also be related to your network (especially if you have an older router, but also if you have a bad ethernet cable). It might also be a failing disk. So we should figure out what's going on before you put data onto the NAS.
If you do have two disks, then look on the main page when you log in, and also on the volume page. If the NAS is syncing, it will normally say that
- the volume is degraded
- the volume is syncing (it will also give you an estimated completion time).
Lionel1020 wrote:
As to why I use the admin credentials (password?)... it's the only one I know!
I reset the admin password when I did the factory reset Sunday, I have not set (or created) any other accounts (shares?) yet.
Should I? What would you suggest?
I seriously look for the simplest way to do things, I soon as it works, I stop fiddling with it!
There are some aspects to consider before you start loading data onto the NAS.
(a) Using admin username and password (as you are doing now) can be convenient, and it is something I often do myself. But there are a couple of drawbacks.
One drawback relates to data security. Admin gives you full access to everything on the NAS. Some people want to restrict access in some shares (not allowing family members to write to the share, or not allowing them to access it at all). So one question I have is whether you want to restrict the NAS in that way, or if you want full access on every PC.
Another drawback is that it can create some confusion when you navigate the NAS folders. In your case, you are seeing "C", "Home" and "Admin" at the top level. If you navigate into "C", you'll see "home" again. That home is actually the same folder as you see at the top level - it's just another way to get there. If you click on either home, you'll see "admin" again. All three "admins" are actually the same. Similarly, all shares will appear on the top level, and they appear again under "C".
If you don't want to restrict access for other family members, I'd still suggest creating one user account - and using that username/password to access the NAS from all your PCs.
(2) a related aspect relates to the "admin" folder. It's actually a somewhat special folder. When you create a NAS account (admin or anything else) the NAS will create a "home" share for that user. The "home" folders are intended to be private - only that one user can see them. If you don't want to restrict access to the NAS, then you should disable the "home" share feature. When you do that, the admin folder will disappear. I can tell you how to do that later on (depending on your answer to the access question above).
I suggest turning off the home share feature. I'd do that before you load a lot of data onto the NAS. Let me know if you want instructions on that.
(3) A third aspect relates to data organization (shares). Shares (basically top level folders) are a good way to organize your files. I have a lot of them on my own NAS (~20 at the moment). But a lot of people prefer fewer shares, so there's no one right answer here.
Restricting access also relates to the organization. It's easy to restrict access to a share. It's much harder to restrict access to a subfolder in a share.
One thing here is the speed of your NAS. It's old, and quite slow by modern standards. Browsing large folders over the network will be a particularly slow process, so you do want to be careful not to dump thousands of files into one folder. You can use shares for that, or you can create subfolders within the shares.
As there's no one right answer here, I can't give specific advice. But you might want to organize your files on one or more PCs before you move them onto the NAS. That would give you some idea of what top-level shares you'll need.
I will say it usually works out best if you put documents, videos, music, and photos in different shares. If one of those shares becomes very large, consider dividing it in a way that makes sense to you (for example, separating out finance documents from other documents. Or separating out home videos from commercial movies).
(4) One last thing to consider is data preservation. Even if you do install two disks, it is important to back up anything on the NAS to another device. All devices can fail, and when they do the data on them is often lost. And your particular NAS is already 8-10 years old. The best way to keep the data safe is to have at least one backup to another device. It'd be good to set up a backup plan now.
The most cost-effective method is to back up the files to a USB drive. The NAS has some backup features that you could use to do that automatically. There are also some free backup tools you could run on one of the PCs that could back up the NAS to a USB drive attached to the PC.
You might be wondering why have a NAS if you are going to back it up anyway. One answer to that is that the NAS can consolidate your data, so all PCs can access a single copy. This makes files easier to find, and it eliminates the need for putting copies of files on different PCs (which often end up somewhat different on each device).
Thank you so much for the detailed answer. It sheds a light on so much.
If I give you a bit of background it may answer few of your questions at the same time. There are four 'main' computers on our home network: mine, my two daughters and Madam. The network is pretty open, I can 'see' everyone from the office..... I just don't look... unless asked.
The idea of the NAS is to make available the media library to everyone.
I have four files (Films 433Gb, Music 30Gb, Photos 50Gb, TV and Film Series 545Gb) that I wish to share; each file contains numerous sub files.
This is a total of 1058 Gb to be stored on one disk of 1500Gb installed in the NAS. I do not need a backup of the NAS as I have spare copies of all these files on external drives... as well as my computer.
Here in France it is normal to study several languages; the films I want to share are in French, English and Spanish which I hope will help the girls.
Windows OS backup for my wife and I is made to an external disk; the girls system backup is taken care of by their school as they supplied the computers.
As regards to organization. On a day to day basis I will not be using the NAS unless the configuration needs changing. So turning off the 'Home' file or any other file... I will follow your recommendations. For me the less files the easier it will be.
For the other three youngsters, it would be nice if they all had the same password and ID which gave access to the four files (Films, Music, Photos, and Series) only, this might avoid any confusion for them. They do not need to write anything to the NAS. If we do need something added to the NAS I will do it... this will be very rare.
As regards speed.... there is no second disk,.... the router was upgraded by our Internet provider a couple of months back. The router comes as part of the package. The USB cable I used is new.
I have just accessed the “Frontview” setup program via the Firefox browser. Before fully opening it flashed up the following message for the first time...
“Reallocated sector count has increased in the last day. Disk 1: Previous count: 17 Current count: 19 Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
[Tue Dec 3 04:00:02 PST 2019]”
We might have found why we have a speed/copy problem!!!
Lionel
Lionel1020 wrote:
“Reallocated sector count has increased in the last day. Disk 1: Previous count: 17 Current count: 19 Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
[Tue Dec 3 04:00:02 PST 2019]”
We might have found why we have a speed/copy problem!!!
Yes. I'd definitely replace the disk.
If you had two disks installed, you could simply hot-swap it with a replacement. But with one disk you'll need to do another factory install, and reconfigure the NAS again.
@StephenB wrote:
“Yes. I'd definitely replace the disk.”
Agreed.... but this could take some time!
I live in a small commune in the eastern suburbs of Paris, France. The village was founded in 644.... but 1375 years is obviously not enough time to open a computer shop!.... I will have to go to Paris.
“What about 'Amazon' you say”
I would not say we were out of touch here but if you mention Amazon to our neighbours here they will tell you it's a large river that has been recently discovered somewhere in the New World.....!!
I will accept this answer as the solution. Thank you for all your patience and help.
When I have purloined another disk and set it up... I will post another topic under the heading:
“First time setup on a RND2000v1/ Chapter 2” to fine tune the setting we discussed.
This could be after Christmas because, believe it or not, all the trains, buses and metro are going on strike!...starting tomorrow!!
In the meantime I would like to wish you and your family a really 'Happy Christmas'.....
….and to anyone else who has been silently following our adventures.
Lionel
PS. Can you say “Happy Christmas” in the US still???
Lionel1020 wrote:
In the meantime I would like to wish you and your family a really 'Happy Christmas'.....
….and to anyone else who has been silently following our adventures.
Lionel
PS. Can you say “Happy Christmas” in the US still???
Absolutely! Though most Americans would say "Merry Christmas" (or "Happy Holidays").
Happy Christmas to you too, and we'll start up on the ReadyNAS stuff later on.
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