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Forum Discussion

Ahmedm99's avatar
Ahmedm99
Follower
Feb 14, 2019

Forgotten e-mailadress ReadyNASRNDX4000

Good afternoon,

 

I bought a ReadyNAS product in 2010 and registered it then, but I have never used it again. Now, i am trying to use it and trying to log in, but I do not remember the e-mailadress and password of my account that i've registrered the NAS with. Is there a way to get to know my e-mailadres?

 

I have also tried registering the product again, but it keeps saying that the product is already registered.

Can someone please help me out?

 

Moussa

 

 

1 Reply

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    HI Ahmedm99,

     

    Welcome to the Community!

     

    Can you PM me the serial number of the NAS so I can check the email address you used in registering it?

     

     

    Now, i am trying to use it and trying to log in, but I do not remember the e-mailadress and password of my account that i've registrered the NAS with.

     

    Just to verify, are you trying to login to the NAS local admin page or on the myNETGEAR page?

     

    Regards,

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