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childsy's avatar
childsy
Aspirant
Nov 12, 2016

Front view (admin) does not load correctly.

Hi all. I am running a readynas nv+ v1 (hopefully that isn't a factor for this issue) and I preformed an OS reset which has given me default settings of 10.0.0.119 admin (user) netgear1 (pw).
My issue is that I have good communication with the nas but am only able to load front view that shows unloaded icons and no function. I've used old IE v8, chrome, Firefox etc.
Any suggestions on how I can access front view as I normally would and without loosing my data?

Many thanks

5 Replies

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  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired

    Hi childsy,

     

    Have you tried clearing your cache?

     

    As a last resort, you might want to try and back-up your most important data as well. Just in case we need to factory reset the ReadyNAS.

     

     

    Regards,

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Was SSH enabled before the reset?  If so, does it function correctly?

  • Yeah it functions correctly. I can access the files by Explorer but can't see front view. I see in other posts people use commands. Are they using command prompt or something else? How do I clear the cache if unable to use front view?
    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello childsy,

       

      FramerV was referring to browser cache that does not need to load FrontView, Please see this article.

       

      Lastly, having SSH enabled could be the cause of your concern, it can be disabled from the backend. Last option you have is to factory reset, but you need to back up the data, We always strongly recommend to always have full backup, anyway.

       

      Regards,

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        JennC wrote:

        Lastly, having SSH enabled could be the cause of your concern,


        Well, maybe - but I see nothing on the thread that leads me to that conclusion.

         

        If SSH is enabled and functional, then please do log into the NAS and see how full the OS partition is.  The relevant commands are:

        df -i

        df -h

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