getting files and folders off rn102 3TB

Question

Hi I just managed to get my Radynas 102 to be seen by ready cloud on my laptop.I would like to copy all the files and folders to an external drive, as this sytem is a bit glitchy for me .So it would be best for me to off load and then revisit my issues.

Thanks

DC

Marc_V · Answer

DC423

&nbsp;

Welcome to the Community!

&nbsp;

Are you accessing the RN102 locally? If it is, it would be better to use the Admin page and do a Backup from the backup job manager. Connect your External drive to your NAS.

&nbsp;

Another better way is to access the NAS on Windows Explorer using it's IP. Using the ReadyCloud portal to download your data will take too much time iMO.

&nbsp;

What issues are you getting on your NAS?

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HTH

&nbsp;

Regards

&nbsp;

DC423 · Answer

Hi, thanks for replying, I currently am unable to access the admin page, during my recent firmware update and the Netgear incistance on marrying my old readynas login/password to the My netgear account has left me locked out, (no passwords work including the original admin/password ) I even have gotten the password reset not available screen.

I currently do have the ready nas open and can see the files / folders. I can download to laptop then move to external drive but i would like to skip that step and just offload / download directly to external drive.it a couple of TB's and dont want to baby sit them. My laptop does not have enough onboard storage available to make this easy.

How do i use the ip of the nas in file explorer, have never tried that.

Thanks

DC

StephenB · Answer

DC423&nbsp;wrote:
Hi, thanks for replying, I currently am unable to access the admin page, during my recent firmware update and the Netgear incistance on marrying my old readynas login/password to the My netgear account has left me locked out, (no passwords work including the original admin/password )

Something wrong here, as the NAS admin account wouldn't have been affected.&nbsp; Are you logging in directly to the NAS web ui&nbsp;( https://nas-ip-address/admin )?
&nbsp;
An OS-reinstall from the front panel would change the admin password back to password. See pages 20-22 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
&nbsp;
DC423&nbsp;wrote:
&nbsp;
How do i use the ip of the nas in file explorer, have never tried that.
&nbsp;

Enter \nas-ip-address into the file explorer address bar.&nbsp; Make sure you use the correct slash.&nbsp; &nbsp;Note it might prompt you for a NAS account/password.

DC423 · Answer

Hey there, I am currently logged into the readycloud.netgear.com site. this is where i see my drive, files and folders. when i go to manage page and select the admin page link from the left column next to the main nas drive, thats where it asks me for login info. and i have tried to use the login "admin" and password " password". as well as my old readynas login and my new my Netgear account login with o luck.&nbsp; I do not remember how to login directly to the ip.thats where i am at for now.ThanksDC

StephenB · Answer

DC423&nbsp;wrote:
Hey there, I am currently logged into the readycloud.netgear.com site.

Note you don't need readycloud if you are on the same network as the NAS.
&nbsp;
Do you get the login prompt when you connect direct to the NAS IP address (https://nas-ip-address/admin )
Can you access the shares via file explorer?
&nbsp;
The change to single-sign-on in readycloud doesn't affect your NAS admin password.&nbsp; Do you remember that password?&nbsp; Normally you would have changed it to something other than password.

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getting files and folders off rn102 3TB

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