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Forum Discussion
Michael_Oz
Feb 21, 2019Luminary
Hang/Crash after 6.9.5 upgrade - Defrag
I recently upgraded to 6.9.5, 9th Feb.
I have Defrag (& tests & balance) scheduled on two volumes, they have run without issues on 6.9.3 forever.
A disk test of V1 completed 19th Feb.
A Defrag ...
JohnCM_S
Feb 22, 2019NETGEAR Employee Retired
Hi Michael_Oz,
You may provide to me the logs. Please upload it to Google Drive then PM me the download link.
Regards,
- Michael_OzFeb 22, 2019Luminary
Thanks John. Logs PM'd.
I have disabled volume schedules.
I ran disk test on both volumes, both completed, no errors.
- JohnCM_SFeb 27, 2019NETGEAR Employee Retired
Thank you for providing the logs. We will look at the logs soon.
- JohnCM_SMar 05, 2019NETGEAR Employee Retired
Hi Michael_Oz,
There is a lot of metadata on your NAS and the unit only has 2GB RAM.
=== filesystem /RN316AV1 ===
Data, single: total=14.03TiB, used=14.01TiB
System, DUP: total=32.00MiB, used=1.84MiB
Metadata, DUP: total=29.50GiB, used=24.90GiB
GlobalReserve, single: total=512.00MiB, used=0.00BIt is not probably not having enough RAM and SWAP to accomplish the cleanup. L3 has cancelled the defrag.
This issue can be resolved by backing up, doing a factory default and restoring the data to a fresh clean volume.
Regards,
- HopchenMar 05, 2019ProdigyThat is a lot of metadata for a volume that size. Do you remember when you did a factory reset last, what firmware version you were on?
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