NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
hdd caddy
I dont get it. seriously, i do not get it. getting support from netgear is ridiculous. i call and i just get transferred and transferred and apprently according to the agent and according to this web...
mdgm wrote:
You looked at the wrong sticker. There should be other stickers showing the model number which could be e.g. RR2304, RN2120, RN3130, RN3138 etc.
Based on googling, I think it's an RR2304. Information on the disk tray is on page 79 here: https://www.downloads.netgear.com/files/GDC/RN2120/ReadyNAS_OS6_Rackmount_HWM_EN.pdf
well thank you for that. there is only one sticker on the unit and one area where it says model number.
so i looked at the pdf. so i have to put screws? then it wont fit.
i seriously am dumbfounded here
there is no locking mechaism at all. there should be
Retired_Member wrote:
so i looked at the pdf. so i have to put screws? then it wont fit.For 3.5" drives, you screw them into the side of the caddy (# 5 in the figure on page 79). The air blocker (which you've already removed) is only for empty trays, so you leave that out. Maybe save it for later.
There should have been screws supplied with the NAS - do you have them?
Retired_Member wrote:
there is no locking mechaism at all. there should be
Not sure what you mean, as the drive is screwed into the caddy. It should latch when you insert it into the NAS and close the front piece.
no screws for me
this is retarded, okay? there is no way at all what soever to secure the hardrive into the unit. that is a design flaw. what are you missing? what am i missing? are you really tell me i can not get any further help until i provide this magically model number? seriously?
there is a caddy. then there is a hdd. i put the two togther how do is ecure them? there is no option. i put the two not secured together pieces into the unit, pull it out i will get the caddy, not the caddy and the hardrive. the hardrive is stuck in the unit. and no way to get it out.
have you not used these readynas systems? if so then why are you answering?- I have two rackmount units currently, a RN2120 and a RN3130.
The drive tray screws come with the NAS. Did you buy the NAS new or second hand?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
