NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

quell_04's avatar
quell_04
Initiate
Oct 18, 2016
Solved

Hidden Folders

I have installed a few apps, including the Plex Media Server app.  In order for me to configure the app the way I want it configured, I need access to the apps folder which I cannot find in my nas di...
  • StephenB's avatar
    Oct 18, 2016

    Access the NAS data volume with admin credentials.  For instance, run cmd on a windows PC and enter

    net use * /delete

    net use t: \\nas-ip-address\data /user:admin nas-admin-password

     

    using the real nas ip address and nas admin password.  Be careful on the typing (both slash direction and location of spaces).

     

    Those commands should mount the data volume as drive letter T.

     

    Then access T:\.apps  with file explorer (you might find it convenient to set up file explorer to show hidden files).

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More