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Forum Discussion
rjacobsen
Feb 15, 2024Tutor
How do I update Plex on 6.10.10 Firmware RN516?
Yes I searched the forums, today my Admin page said there was an update to 6.10.10 now the Apps upload is broken "App installation is no longer supported with App Upload or Available Apps." WTF! I'm...
StephenB
Jun 19, 2024Guru - Experienced User
NG72 wrote:
I just found this thead from Googling as I just had the exact problem and solved it.
As many have already alluded, Netgear are deluded and removed the upload facility in 6.10.10. I thought I was being diligent keeping my firmware up to date & likewise with Plex, but you can't upgrade Plex on 6.10.10.
I went to https://kb.netgear.com/20684/ReadyNAS-Downloads (RN314) and downloaded 6.10.8 and in the SYSTEMS/SETTINGS Screen when you are logged into you NAS you can upload the new firmware with the INSTALL FIRMWARE Button. Now my NAS is back to 6.10.8 and I was able to successfully upload the downloaded Plex Update file. Handy Tip - Reboot your NAS, Log Out / In on Plex when its all done.
Personally I'd have gone with 6.10.9 myself.
Though I didn't track down exactly what the security fixes in 6.10.9 are, I generally do want to take them all.
Two comments:
1) You still should consider applying the changes to the apt config in this thread:
Post 37 has download links to the two files you need (courtesy of Sandshark ) but as he notes in his post, he might delete the files from dropbox in the future. So grab those files, even if for future use.
Most Plex updates won't need new libraries, but there is no guarantee that will always be the case. And if they do need a new library, then the update will fail without the config change with 6.10.8.
2) You can still install from ssh (with those config changes) using 6.10.10 firmware. And one other user discovered a hack. Uploading the plex update as if it were a firmware update worked with 6.10.10.
The benefit of running 6.10.10 is that it also completely removes ReadyCloud from the NAS - which is a good thing, since the service is no longer up. Someone in the future could attempt to spoof the service, and perhaps compromise the NAS. No idea what that would take, this is just a hypothetical. But in general keeping the client running on the NAS does needlessly increase the security attack surface.
Moto
Sep 29, 2024Tutor
First, a big FU to Netgear for making changes that do nothing but harass their customers, such as getting rid of ReadyCloud so I can't remote into the 516 any more, and now the complete jerk move by preventing us from updating apps like Plex. So a DOUBLE FU to Netgear, whose tech support and customer support SUCKS.
Now, on the bright side, Netgear screwed up. I updated my Plex server on the ReadyNas 516 by uploading it as a manual firmware update. So screw off, Netgear. You missed a way to make your customers' experience even more unpleasant, LOL!
- MinkinMar 16, 2025Aspirant
Thank you Moto. Having read through the thread, I was concerned. I am a novice. I bought the 316NAS and have been using it for years. I do not know SSH and creating files for Linux is not why I bought the NAS. Ready was never Ready for replacing my Dropbox, Google Drive or OneDrive.However, I was excited that I could setup the PLEX server and watch my shows at home or anywhere I traveled. Netgear has been a nightmare. But uploading the Plex update via this method made me laugh.
Thank you!
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