NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
I cant access bay four, has the HD controller gone bad?
I have a NV+ RND4000-100NAS (four bay) purchased new in 2011. I only get three lights on the led display 0n the fron of the device during operation, light four is not lit, although all four lights fl...
Hi jxr02
Welcome to the Community!
While it is possible that the SATA controller is bad or has failed already, there might be a possibility that an issue on Power Supply Unit might be present.
Unfortunately, no spare parts would be available to replace just the SATA controller, you will have to purchase the same unit and transfer your disks. IMO, you will be better off purchasing a newer model NAS like the ReadyNAS OS 6 and migrate your disks through Data Recovery.
NETGEAR Support has that service if you plan on purchasing a new NAS. Here is the page for the OS 6 NAS units.
Hope this helps!
Regards
Hi Marc, what does PSU stand for?
Hi jxr02
Power Supply Unit. There have been issues with the Power Supply unit but that might just be another issue wherein it is failing to provide power already. Usually the NAS itself won't power on anymore.
Regards
The unit is powering on and booting up just fine. The unit just cant see drive bay number 4 (there is no green led lit on the unit for that bay). the drive also shows as "dead" in frontview. I've swapped drives, but that doesnt change anything. Anyone else had this issue?
Hi jxr02
How many drives you already tried inserting? If all of those still show 4th bay as dead then SATA controller might be the issue.
IMO, this would typically happen to an old unit but not all the time. I would purchase a new NAS already or at least another of the same unit.
Hope this helps!
Regards
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
