NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

JulesStock's avatar
JulesStock
Follower
Jan 05, 2017

Increased ATA error on all 4 disk's immediately after update to 6.6.0

NAS now running background service only - no access to data.

 

Was happily running 4 x WD Red 4TB disks

 

From admin log page of Raidar, I see it updated to 6.6.0 on Nov 3rd and 5th after which it immediately starting posting ata error counts for all 4 disks, shutting down, rebooting and launching background service. Data increasingly slow to access to the current point of no access.

 

Tried three times to contact Netgear with the form failing to send.

 

What to do?

1 Reply

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Can you send me your logs (see the Sending Logs link in my sig)?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More