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Forum Discussion
Initial findings with new Duo V2
I've already sent a few posts about my initial experience with the new Duo V2, but thought it easier to put it into one feedback post... I've previously used the ReadyNAS Duo (V1) for a few years, ...
I had a very productive call and email exchange with NetGear Support in the UK yesterday, and the wheels are now in motion for the correct ReadyNAS Duo V2 replacement (which is being Advance Shipped as we speak)... Thank you!!
Hopefully the confusion that there has been with this new model has now been clarified, so that future support and RMAs wouldn't need to go through the same teething process...
The UK NetGear Support number is at +44(0)8448 75 4000, and there is also a new specific Support line for ReadyNAS and ProSafe products: 0843 453 8000
Hopefully the confusion that there has been with this new model has now been clarified, so that future support and RMAs wouldn't need to go through the same teething process...
The UK NetGear Support number is at +44(0)8448 75 4000, and there is also a new specific Support line for ReadyNAS and ProSafe products: 0843 453 8000
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