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Bigben06's avatar
Bigben06
Aspirant
Mar 07, 2019
Solved

Initial setup on a new network RND2150

I am trying to setup my ReadyNAS on my new Google WiFi mesh home network.  In the past on my previous home network I would be able to connect to the NAS drive via my web browser.  Now it times out.  The RAIDar software sees the unit but can not connect via Chrome.

 

I have also tried to connect via ReadyCLOUD but no luck.  I even tried to input the serial number via ReadyCLOUD but that did not help.

 

My ReadyNAS is connected directly to one of my Google WiFi mesh pods.  I is connected to the same pod as my modem.  I'm not sure if this fact has any impact.

Thank you for any help!

  • Marc_V's avatar
    Marc_V
    Mar 13, 2019

    Hi Bigben06

     

    Welcome to the Community!

     

    Yes, in that case since you have a new router with a different network address doing an OS-Reinstall on the NAS would be needed to reset the Network settings and set it back to DHCP.

     

    Once OS-Reinstall is done the NAS should then request an IP address on the new router.

     

    Another way is to set the new router you have to use the old Network address you are using, you just need to make sure that you reserve the current NAS IP no conflict will occur.

     

    Hope this helps!

     

     

    Regards

     

     

    Regards

4 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Is the NAS IP address on the same subnet as the router?

     

    The first three fields of the IP address should match (for instance 192.168.1.1 for the router and 192.168.1.100 for the NAS).

    • Bigben06's avatar
      Bigben06
      Aspirant
      They don't match. My old router and NAS IP's were very similar to what you listed but my new router is different and I don't know how to access the NAS now.
      Do I need to "reset" the NAS in order to access it. It is like the new router needs to give the NAS a new address. I believe I've cycled power to the NAS.
      Thanks again.
      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi Bigben06

         

        Welcome to the Community!

         

        Yes, in that case since you have a new router with a different network address doing an OS-Reinstall on the NAS would be needed to reset the Network settings and set it back to DHCP.

         

        Once OS-Reinstall is done the NAS should then request an IP address on the new router.

         

        Another way is to set the new router you have to use the old Network address you are using, you just need to make sure that you reserve the current NAS IP no conflict will occur.

         

        Hope this helps!

         

         

        Regards

         

         

        Regards

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