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Forum Discussion
Insight reports "Failure in getting system info"
Hello, I have two ReadyNAS 2304 units and an Insight Premium account. Recently both NAS units report "Failure in getting system info" when you click on them in both the web app and the phone app...
Hello 52-m38a1
NETGEAR has terminated ReadyCLOUD service on July 1st, 2023.
ReadyCLOUD mobile app, desktop application, and ReadyCLOUD web portal readycloud.netgear.com
has been terminated on July 1st, 2023. Now, you can
continue to access locally your ReadyNAS, or access locally the USB
drive connected to the routers, but remote access won’t be available. NAS will not work on insight.
The Insight app will continue to work for all other Netgear devices, but not just NAS.
Have a lovely day,
Nivedita Pa
Netgear Team
Great. 3 year old products and a paid subscription to allow me to remotely manage them, and Netgear just stops supporting it. Nice.
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