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Forum Discussion
Cocoyeah
Oct 26, 2021Aspirant
Lost all volumes
Firmware 6.10.3 I get the message 'No volume exists' and cannot see any of my data. I find an article, https://community.netgear.com/t5/New-ReadyNAS-Users-General/No-Volume-exists/m-p/2038985#...
- Oct 30, 2021
Possibly a loose connection between the disks and the backplane? Though maybe something odd with the power would also do it.
In any event, I think that's what triggered the volume loss. I think the best option is to contract with paid Netgear support (though they likely will require a data recovery contract). I think they will be able to remount your volume remotely.
https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
Cocoyeah
Oct 30, 2021Aspirant
I don't know. No one touched my NAS at that moment.
StephenB
Oct 30, 2021Guru - Experienced User
Possibly a loose connection between the disks and the backplane? Though maybe something odd with the power would also do it.
In any event, I think that's what triggered the volume loss. I think the best option is to contract with paid Netgear support (though they likely will require a data recovery contract). I think they will be able to remount your volume remotely.
https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
- CocoyeahNov 03, 2021Aspirant
Thanks for your reply.
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