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Forum Discussion

Cocoyeah's avatar
Cocoyeah
Aspirant
Oct 26, 2021
Solved

Lost all volumes

Firmware 6.10.3 I get the message 'No volume exists' and cannot see any of my data. I find an article,  https://community.netgear.com/t5/New-ReadyNAS-Users-General/No-Volume-exists/m-p/2038985#...
  • StephenB's avatar
    StephenB
    Oct 30, 2021

    Possibly a loose connection between the disks and the backplane?  Though maybe something odd with the power would also do it.

     

    In any event, I think that's what triggered the volume loss.  I think the best option is to contract with paid Netgear support (though they likely will require a data recovery contract).  I think they will be able to remount your volume remotely.

     

    https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service

     

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