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LSB1's avatar
LSB1
Aspirant
Mar 19, 2013

Lost Network - Monitor display?

We just purchased a readynas 4200. After about 24 hours of it being hooked up it lost all network access. When I went to our datacenter there were no network lights on the switch or the readynas. Turning the unit off and back on did not help. After unplugging the unit and plugging it back in I know have network lights. However I still cannot ping the unit, I hope it is just doing a media check. Should I be able to see anything by hooking up a keyboard and monitor to the unit? I hooked a monitor up to it but it did not display anything. If I can get this thing to boot up, and if it happens again can I shut it down somehow so it wont need to do a disk check? Also if doesnt come back up does anyone have any options for me? I was moving data over to it that I really need to get back.

Thanks
Nick

5 Replies

Replies have been turned off for this discussion
  • Since you just purchased it, best to call NTGR while in the 90-day period for free phone support.
  • Should I see anything when connecting a monitor to a readynas unit?
  • You should see the BIOS POST message, then something like 'Loading kernel...'. Not much after that.
  • Should I be able to ping or get to the web gui if it is doing a volume check?
  • Just a quick update. I was not able to see any display on a vga monitor. I called netgear and they are sending me a new unit. I really hope that I can get my data up on the new unit.

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