NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
lost volume after replace disk in Pro Pioneer Edition
After I replace a broken disk in the Pro Pioneer Edition, I lost volumes and got two alert emails. How can I recover the volumes? Thanks, Nicho 1. first alert email: ***** File system ch...
>What alerts did you get before you replaced the disk?
I got alert email of "Disk 6 did not pass SMART self-assessment test. Please replace this disk as soon as possible.". Then I found status of disk 6 was dead.
>Were there any problems with the other disks before this happened (smart errors)?
Disk 2 also did not pass SMART self-assessment test, but its status was OK.
>How many disks are in the NAS?
six.
>Were you using xraid?
X-RAID2, single-redundency.
>What happened after you replaced the broken disk and are you certain that you replaced the correct disk?
I replace a brand new disk. The disk is compatible with the broken one that I check from the compatible list. After I replace the broken disk, I rebooted the machine and a while later I got email:
RAID sync finished on volume C. The array is still in degraded mode, however. This can be caused by a disk sync failure or failed disks in a multi-parity disk array.
[Tue Jan 14 13:08:44 WET 2014]
>Do you have a backup?
No.
>Have you logged a support request? even if the unit is not under warranty they may help you for a fee.
I will do.
I got alert email of "Disk 6 did not pass SMART self-assessment test. Please replace this disk as soon as possible.". Then I found status of disk 6 was dead.
>Were there any problems with the other disks before this happened (smart errors)?
Disk 2 also did not pass SMART self-assessment test, but its status was OK.
>How many disks are in the NAS?
six.
>Were you using xraid?
X-RAID2, single-redundency.
>What happened after you replaced the broken disk and are you certain that you replaced the correct disk?
I replace a brand new disk. The disk is compatible with the broken one that I check from the compatible list. After I replace the broken disk, I rebooted the machine and a while later I got email:
RAID sync finished on volume C. The array is still in degraded mode, however. This can be caused by a disk sync failure or failed disks in a multi-parity disk array.
[Tue Jan 14 13:08:44 WET 2014]
>Do you have a backup?
No.
>Have you logged a support request? even if the unit is not under warranty they may help you for a fee.
I will do.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
