NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Malware warning
RN422
Firware 6.9.5
Antivirus feb 24, 2019 14:23:00
Nas reports:
Antivirus scanner found a threat (Doc.Malware.Sagent-6865733-0) in the file .../409_Linzensoep.doc. Please delete the infected file soon.
Scanning with other antivirus product of related file(s) with product like Norton, Mc-Afee, Kasperky all report no mallware/virus.
Are these false positives as Symantec suggests? Which AV-software is used by Netgear. How to fix/remove both warning and mallware (if any)?
6 Replies
2Compute wrote:
Which AV-software is used by Netgear.
ClamAV.
You could report it at https://www.clamav.net/reports/fp
Hi, I am getting the same virus warning to many of the word documents some of which has not been touched or modified for a few years. When I download and scan the file with AVAST antivirus, no virus was found?... Could this be a false possitive ?
Please advise .. anyone? ..
Thanks..Tam,
tamthnguyen wrote:
Could this be a false possitive ?
Likely yes, which is why I suggested reporting it to ClamAV.
FYI:
Already reported problem yesterday to ClamAV en uploaded one of the files. No reponse from ClamAv yet.
Date Antivirus meanwhile updated to feb 25 2019 11:48:17, but still the same warnings (always on MS-Word docs)
You guys (gals) are awesome, thank you for doing this and reporting it to others. I'm having the same reports and I'm sure the files are OK (but how can anyone be sure these days?).
Would love to hear what ClamAv responds with.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
