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Management Service is Offline #26109847
Hi Everyone,
I am very new to NAS boxes, recently bought a RN102 and had it setup and working with the default folder setup, the host name is EARTH.
However I had a power cut today, and c...
Hi Delboy57,
This description would suggest that the problem is one we would have needed to look into remotely.
I see you have a case and have had support review it.
Unfortunately as you have done a factory reset there is nothing we can do now.
I would strongly urge users to backup as there are problems such as multiple disk failures, fire, flood, theft etc. that can happen. If you value data it should always be stored on multiple devices.
In this case we expect that data loss most likely could have been avoided but now that the disks have been wiped we will never know.
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