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Multiple failing Seagate Barracuda ST32000542AS
I bought 3 ReadyNAS (over the course of 5 months), and populated them all with identical Seagate Barracuda's They are the Barracuda LP ST32000542AS model, on the HCL and I chose these because there w...
carpii wrote: I too looked into whether the Seagates are still under warranty. Im not sure whether a bunch of SMART errors would qualify as a broken drive, but from what I've read Seagate will replace the drives with refurbished ones rather than new ones.
Refurbished drives are not something I want in my NAS, so I guess I'll just write my drives off as a bad loss
You are correct, Seagate replaces failed drives with refurbished ones in this order 1) same model if possible 2) same size if available 3) failing all that the next larger size.
The first Seagate I had fail was an ST3500630AS that failed in 2007 about a month after I did the initial setup of my then brand new NV+ with two of those drives. I replaced it with one purchased at my local retail dealer (fortunately in stock) while I RMA'd the failed drive. It just quit, and was stone cold when I removed it. They replaced it with an ST3750528AS which was on the list, but I was reluctant to use it for a good while since it was a refurbished drive. Obviously I fell to step 3 in the above sequence.
The next two to fail were current ST31000528AS drives. Both of the "recertified" drives (Seagate uses this term rather than refurbished) drives are in present NAS use, one in my primary and one in my backup NVX units. I had not planned to use them for this, but they have performed well, with one currently having over 9,000 power on hours (Primary) and the other over 4,000 power on hours (Back Up). That ST3750528AS I mentioned, it did serve for a while in my NV+ alongside 3 500GB drives when I needed a fourth drive and my spare 500GB was rejected as being too small. (It only takes one less sector and it will be rejected). It served well until all four drives were replaced by 1TB drives.
Ironically, my experience with Seagate refurbished drives is better than new one. To date, of 13 new Seagate drives in service, 4 have failed, and 2 are currently questionable. Of the 3 refurbished drives I have been sent I have had 0 failures and 0 throwing errors. Who knows, maybe their recertification plant in Mexico does a better job than their Asian factories?
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