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Forum Discussion
My little oops
I was re-routing some of my power cords while my NV+ was initializing a new drive and I pulled the wrong power cord out of my UPS. My heart skipped a bit as I was thinking about my data on my NA...
Glad to hear of the smooth recovery from power failure for a ReadyNAS NV+.
With firmware rev RAIDiator 4.1.10, a number of us cannot reboot at all after a power failure.
The unit never gets to a disk drive access after 32 hours of trying.
The boot never completes, there is no file system repair, not RAID resynch, and so there is no operating system, no admin page.
Want phone support? Pay $299 -- your NASbox is too old.
It broke down 5 months ago and we gave you this new one manufactured 11 months ago?
It doesn't matter. Your phone support has expired.
Well, at least I alerted you guys to revise revision 4.1.10.
And I am thankful for the replacement. Why was it replaced?
I woke up to a dead ReadyNAS -- didn't even send me an email.
Booted to a kernel panic error, suggesting a driver problem.
And what did the driver do? "Firmware error" in a second drive.
Two drives down, all data lost.
Hypothesis: one drive died in the night, then ReadyNAS driver problems damaged a second drive while accessing its firmware (e.g., to command S.M.A.R.T. tests, whatever).
I look forward to someday enjoying the same level of performance you do. So far, RAID technology has brought me no increase in data security.
--jerry
With firmware rev RAIDiator 4.1.10, a number of us cannot reboot at all after a power failure.
The unit never gets to a disk drive access after 32 hours of trying.
The boot never completes, there is no file system repair, not RAID resynch, and so there is no operating system, no admin page.
Want phone support? Pay $299 -- your NASbox is too old.
It broke down 5 months ago and we gave you this new one manufactured 11 months ago?
It doesn't matter. Your phone support has expired.
Well, at least I alerted you guys to revise revision 4.1.10.
And I am thankful for the replacement. Why was it replaced?
I woke up to a dead ReadyNAS -- didn't even send me an email.
Booted to a kernel panic error, suggesting a driver problem.
And what did the driver do? "Firmware error" in a second drive.
Two drives down, all data lost.
Hypothesis: one drive died in the night, then ReadyNAS driver problems damaged a second drive while accessing its firmware (e.g., to command S.M.A.R.T. tests, whatever).
I look forward to someday enjoying the same level of performance you do. So far, RAID technology has brought me no increase in data security.
--jerry
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