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XrisNetG's avatar
XrisNetG
Aspirant
Nov 02, 2018
Solved

My ReadyNAS RN104 was full, but data balance procces started then stopped

Hi ReadyNAS community,

I am in trouble for a week with my ReadyNAS 4x4 TB. It was full, about 97/98% full. But a week ago, data balance has started.

As it was long, and i dind't know/see what it did, i press 4 times power button, but nothing happens.

In fact, there is a text displayed on lcd menu :

DEL_RELOC_ROOT +28

I check with Raidar, with admin panel on rn104 local website, Volume is gone. 

On boot menu, i choose Read-only menu, but, no volume.

On Raidad, i can see volume Raid5 inactive 10.9 TB used on 10.9 TB storage.

What can i do now ?

All 4 Smart infos are correct. 

I would like to not loose these datas. Some are backuped, another datas no.

Thanks for your help

 

2 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    XrisNetG wrote:

     

    DEL_RELOC_ROOT +28

     

     


    You could try paid support, they might be able to get your volume mounted.  Netgear also offers a data recovery service.  ( https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service )

     

    Another option is to try data recovery software like ReclaiMe ( https://www.reclaime.com/ )  You would need to connect all the disks to a PC (perhaps using USB adapters or docks).

     


    XrisNetG wrote:

    Hi ReadyNAS community,

    I am in trouble for a week with my ReadyNAS 4x4 TB. It was full, about 97/98% full.


    Not good.  You really shouldn't push BTRFS over 90%.

    • XrisNetG's avatar
      XrisNetG
      Aspirant

      Thanks for your answer. 

      About storage size, I could see that the performances went from worse to worse, but i didn't know that Netgear OS started a dangerous process for my data.

      With some btrfs commands, i can see this, but i am not confident. About pay support, i have not this money now, and not the time to do this. Even if i know that i could recover some datas with their help. I wait for a few days, and will do a new Raid 5 array, with less data. Thanks

      enabling repair mode
      Creating a new CRC tree
      checksum verify failed on 18276575641600 found 19616502 wanted F108300F
      checksum verify failed on 18276575641600 found 19616502 wanted F108300F
      checksum verify failed on 18276575641600 found D6298BD7 wanted DC8A7EF0
      checksum verify failed on 18276575641600 found D6298BD7 wanted DC8A7EF0
      bytenr mismatch, want=18276575641600, have=1036651495937555535
      

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