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Forum Discussion
aguden_guden_co
Jan 04, 2023Luminary
NAS Connection Problem
1. I noticed that my backups from my PC (W11 latest up date - but this started with W10)) to my Netgear ReadyNAS 314 or 316 were failing. The program (Synchback Free) reported that the connection tim...
StephenB
Jan 04, 2023Guru - Experienced User
aguden_guden_co wrote:
Any thoughts?
Next time try entering \\nas-ip-address in the file explorer address bar (using the real IP address of course), and see if that connects. Be careful to use the correct slash.
Generally I don't connect from the network list myself. I just use the above method (or a desktop shortcut that resolves to \\nas-ip-address\sharename ).
- aguden_guden_coJan 04, 2023Luminary
File not found. I've had this for a good while but it used to work with no problems. If I just needed to find the files, I could click on the Logo in the right panel. You'll notice both NAS boxes are displayed. They both immediately display the file folders. The only real problem is that whatever is causing the file folders to dispay an error causes the backup to fail. I am sure there is some very odd setting or registry setting that I've screwed up at some point but somehow windows corrects it after a while. Would the event viewer give any clues? maybe a service not running that starts as a result of something else running. The only thing I know for sure is that it can be performing correctly and will until I restart the system.
- StephenBJan 04, 2023Guru - Experienced User
aguden_guden_co wrote:
File not found.
Are you saying that's the message when you enter \\nas-ip-address in the address bar? If so, are you sure you entered it correctly? You weren't access a file, so this would be a very unusual error.
Normally I'd expect a different error - something like "Windows cannot access \\nas-ip-address".
I don't think this is registry problem - that wouldn't explain why it works initially, but later fails.
Another thing you could try is pinging the NAS IP address, and see if that works when if fails. You might also try rebooting the NAS (accessing it from the NAS web ui) instead of restarting the PC, and see if that also restores service.
- aguden_guden_coJan 04, 2023Luminary
If I just put \\192.168.1.21 I get file not found as it shows file:\\192.168.1.21. If I put http:\\192.168.1.21 I get the admin login to the device. Same as I'd get by pressing the admin button on RAIDar.
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