NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mauser69
Sep 10, 2020Tutor
NAS Frozen, Strange Display Messages
I have encountered two occurences of my RN214 totally freezing or locking up, where the ONLY option I had was to unplug the unit for a power-cycle. Both occurences seem to have involved an eSATA con...
StephenB
Sep 10, 2020Guru - Experienced User
Those particular errors on the LCD are where the NAS crashed.
You might be able to find more information by downloading the log zip file from the NAS and looking in system.log and kernel.log. I also suggest testing the drive in a Windows PC with vendor tools (Seatools for Seagate, Lifeguard for Western Digital).
Mauser69
Sep 11, 2020Tutor
Thanx for the reply. The suggestion to do a full disk test is a good one - it should have been obvious, but I guess I didn't expect drive errors to cause the whole NAS to just freeze. And I was too flustered by the lock ups and surprise network problems that came with them to think about it.
That particular drive is a very old one that had heavy use with a TiVo for a few years, and since then it has done a lot of just sitting on the shelf for the past 8 years, with occasional use for temporary backups. I am running an extended test on it now.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!