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Forum Discussion
Dorsetboy72
Dec 09, 2021Aspirant
NAS RN202 will not boot up.
Hi I have a RN202 with 2 x 3Tb WD drives. I use a MacBook Pro I received various messages from the NAS as follows. Volume data health changed from Inactive to Redundant. then L...
StephenB
Dec 09, 2021Guru - Experienced User
Do you have a backup?
The inactive->redundant messages are concerning.
The 5% capacity error isn't consistent with the 20% full also.
If the unit is not reponsive, you'll need to risk pulling out the plug. I suggest booting it read-only, for extra safety. Instructions on how to do that are on pages 35-37 here: https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
If it boots and the data is accessible, then you should make sure you have an up to date back up before doing anything else.
- Dorsetboy72Dec 10, 2021Aspirant
HI
Thanks for the reply , I have booted up in read only mode and to start with it appeared on Raidar with the status , in orange, "System start up, then it disappeared , then reappeared but now has gone again.
the power light is flashing , the small "Act" light also flashing and the drive lights steady blue.
I booted it up at about 9:30 this morning and its 11.00 , not sure where in the world you are LoL
Any ideas ?
regards
Dave
- StephenBDec 10, 2021Guru - Experienced User
Dorsetboy72 wrote:
not sure where in the world you are LoL
Northeast US (Eastern US time zone).
Dorsetboy72 wrote:
Any ideas ?
Try powering down the NAS, and remove the disks (labeling by slot). Power up, and see if RAIDar reports a no disks status.
If it does, then try powering down again, and inserting just disk 2 in slot 2. Power up, and see if that boots read-only (with a degraded volume status). If it does, then I recommend backing up your data before proceeding further.
If the single disk test also fails, then power down again, and install both disks in their original slots. Next try an OS reinstall. Assuming that works, it will also
- reset the NAS admin password to password
- reset the NAS network config to use DHCP
- turn off volume quota (on the volume settings page)
- Dorsetboy72Dec 10, 2021Aspirant
Hi
I went through what you said and eventually got to OS reinstall , which i did but have no back up so chancing my arm !
Now I have the Raidar screen up at last , it says it is synicing 0% complete, disc 1 has circling arrow sysimbal and disc 2 is green .
had email "Volume data is Degraded."]
then shutting down , but it didnt
Volume data is Degraded
then
Resyncing started for Volume data.
then system is shutting but again it didnt
I cant get to NAS admin page yet
SO does this mean one disc is faulty ?
Do I let it carry on
regards
Dave
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