Forum Discussion

Aspirant

May 14, 2019

Solved

NAS RN214 will not boot up

hello.....was trying to upgrade the firmware on my NAS RN21400. something happened during the upgrade and now the sysytem will not boot up and is not accessible via the web portal. Display shows booting up 96% and has been stuck there for over 24 hours. any suggestions? I would like to keep the data that I have in the drives.

whclcdr_sav
May 14, 2019
tried twice....defaults to a boot menu and stays there. in teh instructions there is comething called a Backup button. where / what is this located at??

7 Replies

StephenB
Guru
May 14, 2019
Perhaps try an OS reinstall from the front panel next. See pages 58-59 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
- whclcdr_sav
  Aspirant
  May 14, 2019
  thank you stephen. Will this delete the files I have stored on the NAS currently?
  - StephenB
    Guru
    May 14, 2019
    whclcdr_sav wrote:
    
    thank you stephen. Will this delete the files I have stored on the NAS currently?
    
    No. It will
    
    reset the nas admin password to password
    
    reset the network configuration to use DHCP with no bonding
    
    turn off volume quota
    
    Other settings shouldn't be changed, and data shouldn't be affected.