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Forum Discussion
Bitlink
May 10, 2016Aspirant
Need to replace NV+, which model to choose?
I have a 4.5 year old ReadyNAS NV+ (RND4000) with 4 drives in it. It appears to have died. I'm guessing the power supply is bad as it simply wouldn't power on - no lights, no fan, nothing. Is th...
StephenB
May 10, 2016Guru - Experienced User
Bitlink wrote:
I have a 4.5 year old ReadyNAS NV+ (RND4000) with 4 drives in it.
If you purchased new - the warranty on the NV+ v1 chassis (4.1.x firmware) is 5 years. So if you have a v1, then contact support (support.netgear.com) right away. I lost my PSU about a year ago, and Netgear shipped me a replacement PSU right away (under warranty).
An NV+ v2 (5.3.x firmware) has a 3 year warranty.
The labels are the box are confusing, so use this guide for model identification: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Bitlink wrote:
Is there a current model of ReadyNAS I can buy into which I can simply insert my current drives and continue on with accessing my data?
No. However, Netgear support can help you off-load the data if you get a new ReadyNAS. http://kb.netgear.com/app/answers/detail/a_id/29876
- BitlinkMay 11, 2016Aspirant
Thanks StevenB. Unfortunately, according to https://kb.netgear.com/app/answers/detail/a_id/26066 even the V1 only has a 3 year warranty (some up to 2010 had 5 year warranties, but those are expired by now too).
So it appears I'll need to explore the next options about using support to transfer the data. Thanks for the excellent link!
- BrianL2May 11, 2016NETGEAR Employee Retired
Hi Bitlink,
Welcome to the community!
Just pick between a 4 bay or a 6 bay ReadyNAS OS 6 model (RN104, RN204, RN214, RN314, RN316, and RN516).
Kind regards,
BrianL
NETGEAR Community Team- StephenBMay 11, 2016Guru - Experienced User
The best warranties are on the business NAS (RN3xx and above). 5 years on hardware and lifetime free chat support. see http://kb.netgear.com/app/answers/detail/a_id/26066/~/readynas-support-and-warranty
The RN1xx and RN2xx have 3 year hardware warranties but only 90 days of free software/installation support.
If you want a home model: The RN214 is the best choice if you do a lot of video streaming. With Plex it supports on-the-fly video transcoding. If that isn't a need, then even the RN1xx is quite a bit faster than your NAS. But at current street prices I'd go for an RN20x instead.
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