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RUFUSREDTAIL's avatar
RUFUSREDTAIL
Aspirant
Jun 28, 2022

Net Gear RND 4000 V 3

I have windows 11 cannot access the device comes up with this message 10.0.0.234 uses an unsupported protocol . any help to  recitfy this problem please , previously has windows 10 same problem , some time ago was able to access now this message keeps coming up .

2 Replies


  • RUFUSREDTAIL wrote:

    I have windows 11 cannot access the device comes up with this message 10.0.0.234 uses an unsupported protocol


    Yeah.  Your legacy NAS only supports TLS 1.0, and modern browsers are starting to drop support for that.

     

    Options include

    • using IE (or Edge in IE mode) if windows 11 supports that.
    • Downloading an old version of Firefox (94.0.2 will work), and connect with that.  Make sure you immediately change the browser settings to disable auto-update
    • Modify a config file in the NV+ using SSH, which will let you connect with unencrypted HTTP.

    There's a thread that includes info on the config file option here: https://community.netgear.com/t5/New-ReadyNAS-Users-General/Workaround-for-ERR-SSL-VERSION-OR-CIPHER-MISMATCH-problem-for/m-p/2198243

     

    Note you have a sparc-based NAS (called a v1 here).  The v2 add-on referenced in the other thread is not compatible with your NAS.

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