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Forum Discussion
alanwong
Oct 08, 2019Aspirant
Netgear ReadyNAS NV+V2 - Secure Erase Locked Hard Drives??
Hi, This evening I did a secure erase on the readynas I have and after the 7 hour wait, the hard drives no longer work as if they have been locked in some way. Prior to doing the secure erase I h...
StephenB
Oct 09, 2019Guru - Experienced User
Did the secure erase complete? Or did you interrupt it? It takes a very long time, and it should have unlocked the disks when it was done. If you interrupted it, you could try running it again to completion.
You can unlock them using hdparm if you can boot the NAS in tech support mode. Instructions on on pages 24-25 here: http://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf
Then connect to the NAS using telnet. The login is root, the password is infr8ntdebug
From there you need to run a utility called hdparm. Hopefully it will be available in tech support mode.
# hdparm --security-unlock NETGEAR /dev/sda # hdparm --security-disable NETGEAR /dev/sda
Repeat for the other three disks (sdb, sdc, sdd).
hdparm is also available for Windows, so you could try installing it, and connecting the disks to a PC with SATA or a USB adapter/dock. If Windows prompts for a password for the drive, enter NETGEAR (all caps). The path to the drives will be different with Windows. Also you should run hdparm as administrator.
alanwong
Oct 09, 2019Aspirant
I have also installed hdparm on my windows 10 laptop and the app is installed but opens and closes as soon as it clicked on, I have added all the right privaledges to the user. Still cant get it to run?
Any dieas?
- alanwongOct 09, 2019Aspirant
im not sure if this is related to the hdparm not opening. I installed the 64bit version and its placed the application in the x86 program files folder, when in fact it should be located in the program files.
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