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Forum Discussion
wbisct
Mar 29, 2023Aspirant
NetGear ReadyNAS RN31600 Diskless NAS Array admin password impossible to reset....
Can anyone provide a hotfix to reset the admin password without erasing my data? Can it be done with disks taken out? OS reinstall from boot menu did not work... I have created another admin acco...
NiveditaP
May 26, 2023NETGEAR Employee Retired
Hello wbisct
OS-reinstall is a safe method and the data is not impacted at all.
It reinstalls the firmware from the internal flash to the disks. Use the OS reinstall boot mode when the system crashes and corrupts some configuration files. OS reinstall boot mode also resets some settings on your storage system, such as Internet protocol settings and the administrator password, to defaults.
Please find the attached links for reference:
1. https://kb.netgear.com/23005/How-do-I-access-the-boot-menu-on-my-ReadyNAS-316-516-716
2. https://kb.netgear.com/29760/How-do-I-recover-a-lost-or-forgotten-administrator-password-on-my-ReadyNAS-OS-6
Have a lovely day,
Nivedita Pa
Netgear Team
NiveditaP
May 26, 2023NETGEAR Employee Retired
Hello wbisct
OS-reinstall is a safe method and the data is not impacted at all.
It reinstalls the firmware from the internal flash to the disks. Use the OS reinstall boot mode when the system crashes and corrupts some configuration files. OS reinstall boot mode also resets some settings on your storage system, such as Internet protocol settings and the administrator password, to defaults.
Please find the attached links for reference:
1. https://kb.netgear.com/23005/How-do-I-access-the-boot-menu-on-my-ReadyNAS-316-516-716
Have a lovely day,
Nivedita Pa
Netgear Team
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