NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear ReadyNAS RNDU4000 Reports Channel 2 not available
Disk status telling me that Channel 2 is missing. Swapping around the disks does not move the issie so its not the disk itself. Disk on Channel 2 powersup and spins up but nothing more. What can...
I fixed it!
Took it all apart and resoldered the SATA-port on channel 2. Reassembled and now it works!
Port was tweaked a little bit. Might have been me but could also been someone else. I bought it used.
But isnt it supposed to have a fan at the power supply? There was no fan in there. It had a empty slot for a fan.
Has someone removed it? The only fan is the big one for the disks.
Yeah, i really dont know what it is.
Maybe there is a deeper log to access? That can show whats going on?
The number 2 LED is not lit up on the front only 1 3 4.
Disk has power and starts up. Really strange that disk is not recognized.
Is it a bad capacitor, resistor or something? Or a microchip?
If the SATA-connector is bad, i can replace it. But i dont think that connector itself is bad. There must be something else.
Are there anything else i can try?
You could download the full log zip and look in there.
I've not seen any case here where someone was able to repair it. Perhaps Sandshark will chime in, he might have some thoughts.
Seems to be a known issue!
Maybe there is a used PCB i can replace it with if its the controller card that is bad.
Anton_ wrote:
Seems to be a known issue!
Not sure what you mean by that, but bays do occasionally fail. I don't think there's a pattern that suggests a design flaw.
Anton_ wrote:
Maybe there is a used PCB i can replace it with if its the controller card that is bad.
You probably won't find a standalone used system board (or SATA backplane) - more likely you'd have to purchase a full used NAS.
Note that if you plan to migrate drives to the replacement, there are several options. Any 4-6 bay Ultra, Ultra Plus, or Pro will work.
You could also go with an x86 OS-6 model (RN300, 400, or 500 series). That would give you a newer chassis. But you couldn't directly migrate your disks - you'd need to restore data from a backup (or get new disks, and copy over the network).
Note Netgear won't support used equipment, and the warranty is not transferrable.
I fixed it!
Took it all apart and resoldered the SATA-port on channel 2. Reassembled and now it works!
Port was tweaked a little bit. Might have been me but could also been someone else. I bought it used.
But isnt it supposed to have a fan at the power supply? There was no fan in there. It had a empty slot for a fan.
Has someone removed it? The only fan is the big one for the disks.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
