NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
thecaver99
Dec 01, 2021Aspirant
Netgear RN10200 firmware update communication error
I have an rn10200 its on firmware 6.10.5 hotfix 1 and im trying to update to the latest 6.10.6 but all i get is a communications error when i try and do a manual update. if i do an automattic upda...
thecaver99
Dec 01, 2021Aspirant
Sorry forgot to say
Yes I unzipped the file to the img extention before trying to upload to the nas
Yes I unzipped the file to the img extention before trying to upload to the nas
StephenB
Dec 01, 2021Guru - Experienced User
Is the NAS able to reach the internet? There should be an indication on the cloud page of the admin UI to tell you this.
- thecaver99Dec 01, 2021AspirantYes it is able to reach the Internet.
I can click on update and it will download the update the reboot but it doesn't reboot it shuts down and I have to manually start it up thats why I went and downloaded the file to see what it says when try and use the manual update and I just get communication error
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!